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By: Frances Cacoles

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Thursday, 2-Aug-2012 00:30 Email | Share | | Bookmark
The Right Sales Recruiter to Find the Right Sales Candidate

Having the right sales recruiter is vital if you’re to find the right sales candidates. Happily, this doesn’t mean starting a massive, secondary job search. Instead, we’ve put together a few useful tips which will help you find the best candidate for your sales vacancy.

Sales recruitment is a skilled task. Recruiters want to find the [url]sales candidates[/url] who have the correct skills and level of confidence to bring in the accounts. But finding those people is a skill in and of itself. Obviously, you don’t want to get stuck in a never-ending chain; finding the right to find the right people to find the right people. Instead, you can teach yourself some of those skills. You can’t learn instinct and judgement, but you can hone and sharpen them. Let us help you.

Know Your Sales Candidates

Many sales recruiters fall into the trap of relying almost exclusively on the interview process to find the best candidates. Not only will you be drastically increasing your own workload – every interview requires a lot of careful planning, remember – but you’ll also find a lot of your time is wasted. Some sales candidates will prove themselves unsuitable fairly quickly; a lack of experience, awkward under pressure, poor communication skills, etc. Much of this can be weeded out through careful research beforehand. Study their CVs closely; do they have sufficient relevant experience? Where might they be exaggerating? Even the quality of the writing itself can be a useful indicator as to the communication skills of the writer.

It might also be worth organising a short, initial telephone interview. You can’t learn everything from a CV alone – just as you can’t secure a job through a CV alone – and a short, preliminary chat such as this can help pick up on some of those things which don’t come across on the phone. Of course, it’s even more useful if the job in question is in telesales – are they confident and familiar on the phone? After all, the first potential client they have to convince is you.


You can’t quantify ability. But you can test it. You might consider incorporating a psychometric test into the sales recruitment process. This can be tailored to the particular skill sets the sales position in question demands.


Again, it’s tempting (and easy) to turn sales recruitment into simple box ticking. Is this person eloquent? Do they have relevant experience? Do they laugh at my jokes? Strict adherence to a Yes/No process of elimination can cause problems, but it is worth bearing in mind a few questions around which to form a more nuanced assessment.
• Is the candidate able to motivate themselves?
• Are they capable of working well in a team and/or independently?
• Are they capable of communicating themselves and interacting with others with confidence?
• Do they fit the culture and mindset of the company?
• And, most importantly, do they really want the job?

Although there are obvious wrong answers to each of these questions, there are any number of right ones. It would be easy, for example, to reject a candidate because they had no particular passion for sales, but consider this; if they have a strong work ethic and have made a commitment to you, might they not be a more long lasting and reliable employee than an incredibly driven salesperson who will jump ship the moment a better offer comes along?

Legal Issues

Always a thorny issue, but you need to make sure you don’t step over any lines in your sales recruitment process. This can mean avoiding offence and assumptions, and not making any promises which might lead to legal difficulties further down the line. As a general rule of thumb, remember you are interviewing the individual, not their age, gender or lifestyle. If you the sales candidate is a woman, don’t ask them any questions about husbands, children or pregnancy. Do not draw undue attention to the age of an older sales candidate – or, indeed, a younger one. If they can do the job and have the right level of experience, they should be considered on those factors, not whether they still wear trainers or have collected their bus pass. Neither should you make enquiries about illness or disability. For your own interests, neither should you make any assurances about job security.

These are only a few of the things you should consider when organising your sales recruitment process. But they should offer a good starting point and with a little intelligence, you should be able to find the sales candidate you’re looking for.

Sales Recruitment Agency is dedicated to connecting sales recruiters with the best sales candidates. Their online job platform is designed solely for the sales industry. Whether you’re a recruiter or a candidate, take a look now.

Wednesday, 1-Aug-2012 05:18 Email | Share | | Bookmark
Am I too late to reclaim my mis-sold payment protection insuranc

It may be a while since the payment protection insurance scandal was dominating news headlines, but money is still waiting to be claimed. Find out more about making a payment protection insurance claim.

The UK’s leading banks and credit card companies were found to be mis-selling payment protection insurance (PPI) systematically before the practice was made illegal recently. This happened when customers were sold PPI with a loan, mortgage, overdraft, credit card, store card or credit plan without their knowledge or understanding. For many, such as those who were unemployed, self-employed or unaware of the policy, this meant the policy offered no protection and was a waste of money. When these practices were made illegal, banks were ordered to pay back their customers.
If you think you have been sold PPI it isn’t too late to claim thousands of pounds!

What’s going on with PPI now – has all the money been claimed?

Not at all. In fact, Lloyds and HSBC are the latest to announce additional PPI provisions of £375m and £300m respectively according to Sky News. Barclays recently allocated an additional £300m, and the Royal Bank of Scotland is also expected to increase its provision by around £100m.

The top four banks alone (Lloyds Banking Group, Barclays, HSBC and RBS) are expected to announce a hit of approximately £1bn over the last few months; taking the total industry payout to nearly £8bn.
Millions of people have been awarded cheques for thousands of pounds each, but there are still millions of pounds waiting to be claimed. Thanks to claims management companies, many of these claims can be handled with no effort or time required on your part.

Reclaiming my PPI

Making a payment protection claim could not be easier. You could wrap yourself up in the complicated legal jargon and the ins and outs of making a claim and write a letter to your bank, or you could save time and effort by relying on a claims management company.

A claims management company will act as a buffer between you and your bank. Their experienced professionals are experts in making a quick, successful claim, and are able to tell you for free whether you are entitled to make one. A reliable company will handle your claim from start to finish, and will effortlessly iron out any problems to make sure it’s successful.

Lost your paperwork, credit card company closed down or loan already paid off ? Not a problem. You are still entitled to reclaim payment protection insurance, and a claims management company can help you.
Choosing a claims management company

Check that your PPI claim is going to be handled on a no win, no fee basis. Your consultation should be free and without obligation– some experts will even come to your home so you can meet them face to face for peace of mind.

Once your claim is in the hands of a reliable company, you can simply sit back and wait for your cheque to arrive.

ABC Claims Management will handle your PPI claim on your behalf, for maximum winnings with minimum fuss. They work on a no win, no fee basis, and offer a free no-obligation consultation. Contact them today to begin your claim.

Saturday, 28-Jul-2012 01:45 Email | Share | | Bookmark
Tips and advice on reclaiming your payment protection insurance

You don’t understand what PPI is so you can’t be entitled to it, right? Wrong! Millions of people in the UK are entitled to cheques from their banks or credit card companies – and they don’t even know about it! Find out more about payment protection insurance and if you are entitled to a claim.

I’ve heard about reclaiming payment protection insurance – but what is it?

Payment protection insurance – or PPI – has received a lot of press since 2011. Although not inherently bad, it was mis-sold systematically by leading high street banks, credit card companies, loan agencies and other lenders for decades.

Sometimes lenders give it different names such as:
• Accident sickness and unemployment insurance (ASU)
• Credit insurance
• Credit protection insurance
• Loan protection insurance

These are all forms of payment protection insurance, and all have been mis-sold in the past.

The insurance is designed to protect loan repayments should the lender’s circumstances change through unemployment or sickness. The word ‘mis-sold’ means it was sold without the knowledge of the buyer, without the understanding of the buyer, or to those who could have benefited from its cover.

For example, you may have:
• Been unemployed or self-employed at the time of sale.
• Seen the cover on your bills but not been asked whether you wanted it in the first place.
• Not had the cover explained to you at point of sale.
• Been told it would increase the chances of a loan being approved.
• Been told it was compulsory.
• Not been given time to shop around.

These circumstances meant the person paying for the insurance was less likely to benefit from its cover. Therefore in 2011, each of these selling techniques was rendered unethical, and lenders were ordered to repay billions of pounds to the public.

This happened on such a huge scale that if you took out a loan, mortgage, credit card, store card or overdraft prior to October 2011, you are highly likely to be entitled to reclaim your payment protection insurance, perhaps even with interest and compensation.

How do PPI claims work?
You can claim back PPI whether you are still making repayments or whether the loan has been paid off , although claiming is easier if the account was active less than 6 years prior to the claim. Active usually means the overdraft was still open or you were still making repayments.

If you think you may have been mis-sold PPI to reclaim your payment protection insurance, simply contact a claims management company. Because the mis-selling of PPI happened on a systematic basis you won’t need proof of what was or wasn’t said during the point of sale.

Their PPI claims experts will look over your documentation and tell you in minutes whether they think you’re entitled to make a claim. It helps if you have your loan paperwork, but copies can be obtained by your claims handler. The advantage of using a claims management company is you’ll simply hand over your loan details and let them do all of the hard work - simply sit back and wait for your cheque to arrive!
No win, no fee agencies often offer a no obligation assessment so you have nothing to lose, and PPI claims average at thousands of pounds each. Don’t let the banks keep your money - reclaim your payment protection insurance today.

ABC Claims Management offer a free no-obligation consultation to assess whether you are entitled to a PPI refund. One of their friendly expert advisers can even visit you in your own home. Contact them today to find out if you are entitled to thousands of pounds:

Friday, 27-Jul-2012 07:13 Email | Share | | Bookmark
How Payment Protection Insurance Was Wilfully Mis-Sold

Payment protection insurance (PPI) was designed to help cover your loan repayments in the event of falling ill or losing your job. In reality, however, it was mis-sold on industrial levels. UK courts have now found in favour of consumers: if you were mis-sold payment protection insurance, you could stand to reclaim thousands of pounds.

Payment protection insurance (PPI) is a type of insurance sold to cover repayments of a loan should the borrower be unable to make them. The reasons for this can be many; the borrower may die, be fired or made redundant, fall ill or sustain a serious injury. In such cases, they could make a claim on their PPI to cover the costs. On the face of it, it’s a pretty good deal and by 2008 the rate of uptake had reached 7 million new policies a year. That was 20 million PPI policies in the whole of the UK.

However, payment protection claims also had an unusually high refusal rate. The number of rejected PPI claims led to a number of people taking action against the lenders. In many cases, it was found borrowers had been mis-sold payment protection insurance. The reasons for the mis-selling were as many and varied as the reasons people may have taken the policies out in the first place: borrowers may have been ineligible to have ever made a payment protection insurance claim due to being self-employed; the borrower may have been sold the PPI without having it fully explained to them; in some of the worst cases of wilful fraud, sellers were telling borrowers PPI was compulsory, that taking it out would increase the likelihood of their securing the original loan, or even adding it to their bill without telling them.

But why did the lenders mis-sell payment protection insurance on such a massive scale? Money. Salesman typically earned large commissions on each PPI policy they sold. With any form of insurance, the lender takes a gamble that customers will pay them more money than they claim back. In the case of payment protection insurance, the chances of a successful claim being made were so low – due to the policy’s strict terms – that lenders could expect to make more money from it than from the interest on the original loan.

In April 2011, the UK courts ruled in favour of consumers and ordered the lenders to pay back any legitimate claims for mis-sold payment protection insurance. Victims of the scam stand to reclaim large sums of money, as the compensation covers not just the money paid out to the lender, but also statutory interest. Even if you have paid off your policy in full, you can still make a payment protection insurance claim if the original policy was mis-sold. The ruling against the lenders marked a watershed moment in the battle for consumer rights and major banks have already set up multimillion pound funds to cover the expected cost of the claims.

If you think you may have been mis-sold payment protection insurance, contact ABC Claims Management. They will handle the claim for you and keep you informed of its progress every step of the way.


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